Jason Swarts

Bio

I completed my Ph.D in 2002 at Rensselaer Polytechnic Institute and have since been employed by the English Department at North Carolina State University, where I am currently an associate professor specializing in technical communication. I teach courses on a variety of subjects, but recently have focused on technical communication, information architecture, and discourse analysis. My research is on mobile communication and computer-supported cooperative work.

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Area(s) of Expertise

Communities, knowledge creation, social feedback systems, technical communication, networks and networking

Publications

• Infrastructural support of users' mediated potential , Communication Design Quarterly (2022)
• Signaling Context in Topic-Based Writing , TECHNICAL COMMUNICATION (2022)
• Uses of Metadiscourse in Online Help , WRITTEN COMMUNICATION (2022)
• Addressing the speculative "you": Contextualizing the readers of documentation , SIGDOC 2020 - Proceedings of the 38th ACM International Conference on Design of Communication (2020)
• Technical Communication is a Social Medium , TECHNICAL COMMUNICATION QUARTERLY (2020)
• Writing About Structure In Dita , Teaching Content Management in Technical and Professional Communication (2020)
• Writing about structure in DITA , Teaching Content Management in Technical and Professional Communication (2020)
• Coding Streams of Language: Techniques for the Systematic Coding of Text, Talk, and Other Verbal Data , (2019)
• Humanistic communication in information centric workplaces , Communication Design Quarterly (2019)
• Open-Source Software in the Sciences: The Challenge of User Support , JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION (2019)