Douglas Walls

Assoc Professor
Director of the MS in Technical Communication program
Department of English
Tompkins Hall 122
919-515-4135 dmwalls@ncsu.eduBio
Douglas M. Walls (like the Walls in a room) is an Associate Professor in the Department of English at NC State University. He is director of the MS in Technical Communication program and core faculty member of the Communication, Rhetoric and Digital Media (CRDM) Ph.D. program.
His research interests are in digital rhetorics and User Experience (UX), Information Architecture (IA), and Experience Architecture (XA) for marginalized or under served communities. Currently, his work is focused on inclusive design for public health care information and community outreach in rural serving organizations.
His work has appeared in both traditional and new media forms in Computers and Composition, Kairos: A Journal of Rhetoric, Technology, and Pedagogy, and The Journal of Business and Technical Communication. He is the co-editor of Social Writing/Social Media: Publics, Presentations, and Pedagogies by the WAC Clearinghouse at Colorado State. His article “Access(ing) the Coordination of Writing Networks,” (2015) received Honorable Recognition for the 2016 Ellen Nold Award for the Best Article in Computers and Composition Studies while his article “The Professional Work of ‘Unprofessional’ Tweets: Microblogging Career Situations in African American Hush Harbors,” (2017) was nominated for College Composition and Communication Conference’s Best Article Reporting Qualitative or Quantitative Research in Technical or Scientific Communication for 2018. He has reviewed for numerous publications in his field, was the program conference chair for ACM/SIGDOC 2016 and currently serves as on the Review Board of The WAC Journal (Writing Across the Curriculum).
He is an enthusiast of autumn, wrist watches of all kinds, and his dog Bub.
Education
B.A. Theatre and Speech/Communication University of Nevada 1999
M.A. Speech/Communication University of Nevada 2002
M.A. English University of Nevada 2006
Ph.D. Rhetoric and Writing Michigan State University 2011
Area(s) of Expertise
* Technical Communication
* Digital rhetorics
* User Experience (UX)
* Information Architecture (IA)
* Experience Architecture (XA)
* Participatory design (PAR)
Publications
- Usability Testing and Experience Design in Citizen Science , Proceedings of the 38th ACM International Conference on Design of Communication (2020)
- Chapter 20. Safely Social: User-Centered Design and Difference Feminism , Composing Feminist Interventions: Activism, Engagement, Praxis (2018)
- Chapter 8. Visualizing Boutique Data in Egocentric Networks , Social Writing/Social Media: Publics, Presentations, and Pedagogies (2017)
- Designing Digital Activism , Rhetoric and Experience Architecture (2017)
- Social Writing/Social Media: Publics, Presentations, and Pedagogies , The WAC Clearinghouse; University Press of Colorado (2017)
- The Professional Work of “Unprofessional” Tweets: Microblogging Career Situations in African American Hush Harbors , Journal of Business and Technical Communication (2017)
- Use what you choose: Applying computational methods to genre studies in technical communication , SIGDOC 2016 - 34th ACM International Conference on the Design of Communication (2016)
- User experience in social justice contexts , SIGDOC 2016 - 34th ACM International Conference on the Design of Communication (2016)
- Because Facebook: Digital rhetoric/social media , Kairos: A Journal of Rhetoric, Technology, and Pedagogy (2015)
- Access(ing) the Coordination of Writing Networks , Computers and Composition (2015)