Jason Swarts

Bio

Jason Swarts is a professor of technical communication and Head of the Department of English at North Carolina State University. His broad research areas include technical communication practice, genre, networks, and knowledge work. His specific research projects examine technical communication practices in the context of new and emerging technologies of communication production and distribution. He also works on issues of decision support particularly on decisions requiring the clear and persuasive communication of data and other technical information.

He teaches courses on documentation practices, networks, and discourse analysis.

Office Hours

Area(s) of Expertise

technical communication, mixed quantitative/qualitative discourse analysis, corpus techniques for text analysis, usability testing, and user needs research and design.

Publications

• Extended Abstract: Competencies and Connections: Toward Bridging the Academic Industry Gap , 2024 IEEE INTERNATIONAL PROFESSIONAL COMMUNICATION CONFERENCE, PROCOMM 2024 (2024)
• The Construction of Data Usability , TECHNICAL COMMUNICATION QUARTERLY (2024)
• Infrastructural support of users' mediated potential , Communication Design Quarterly (2022)
• Signaling Context in Topic-Based Writing , TECHNICAL COMMUNICATION (2022)
• Uses of Metadiscourse in Online Help , WRITTEN COMMUNICATION (2022)
• Addressing the speculative "you": Contextualizing the readers of documentation , SIGDOC 2020 - Proceedings of the 38th ACM International Conference on Design of Communication (2020)
• Humanistic communication in information centric workplaces , Communication Design Quarterly (2020)
• Technical Communication is a Social Medium , TECHNICAL COMMUNICATION QUARTERLY (2020)
• Writing About Structure In Dita , Teaching Content Management in Technical and Professional Communication (2020)
• Writing about structure in DITA , Teaching Content Management in Technical and Professional Communication (2020)