Joann Keyton

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Bio

Joann Keyton (Ph.D., The Ohio State University, 1987) is Distinguished Professor of Communication at North Carolina State University. In addition to publications in scholarly journals and edited collections, she has published three textbooks for courses in group communication, research methods, and organizational culture in addition to co-editing an organizational communication case book. Keyton was editor of the Journal of Applied Communication Research, Volumes 31-33, and the founding editor of Communication Currents, Volumes 1-5. Currently, she is Editor of Small Group Research. She is a founder of the Interdisciplinary Network for Group Research.

Projects

Her current research examines the communication dynamics and relational aspects of teams and groups, the role of training and influence of culture in organizational interventions, and how messages are manipulated in sexual harassment.

Currently, Keyton is working on research funded by the Laboratory for Analytic Science. The goals of this stream of research are to: examine how individuals make inferences individually and collaboratively, and track the inference process from discussion to text production. In accomplishing these goals, Keyton is using new technologies to track  (and code) web searches and capture images of web searches. Additionally, she is working with engineers and computer scientists to use Kinects for capturing group interaction and to improve automatic transcription of group speech.

Keyton is Editor of Small Group Research, and Associate Editor of the  International Encyclopedia of Organizational Communication.

Responsibilities

Director, M.S. Internships

Research Publications

Lehmann-Willenbrock, N., Hung, H., & Keyton, J. (2017). New frontiers in analyzing dynamic group interactions: Bridging social and computer science. Small Group Research, 48, 519-531. doi:10.1177/ 1046496417718941

Keyton, J., & Heylen, D. K. J. (2017). Pushing interdisciplinary in the study of groups and teams. Small Group Research, 48, 621-630. doi:10.1177/1046496417732528

Ervin, J., Bonito, J., & Keyton J. (2017). Convergence of intrapersonal and interpersonal processes across group meetings. Communication Monographs, 84, 200-220. doi:10.1080/03637751.2016.1185136

Bonito, J., Keyton J., & Ervin, J. (2017).  Role-related participation in product design teams: Individual- and group-level trends. Communication Research, 44, 263-286. doi:10.1177/0093650215618759

Keyton, J. (2017). Communication in organizations. In F. P. Morgeson, H. Aguinis, & S. J. Ashford (Eds.), Annual Review of Organizational Psychology and Organizational Behavior (Vol. 4, pp. 1-26). Palo Alto, CA: Annual Reviews. doi:10.1146/annurev-orgpsych-032516-113341

Johnson, R., Macpherson, C., Smith, A, Block, R., & Keyton, J. (2016). Facilitating teamwork in adolescent and young adult (AYA) oncology. Journal of Oncology Practice.  doi:10.1200/JOP.2016.013870

Keyton, J. (2015). There are many paths: The role of the consultant’s paradigms, values, and ethics. In J. H. Waldeck & D. R. Seibold (Eds.), Consulting that matters: A handbook for scholars and practitioners (pp. 31-45). New York, NY: Peter Lang.

Keyton, J. (2015). Outcomes and the criterion problem in communication competence research. In A. F. Hannawa & B. H. Spitzberg (Eds.), Communication competence (pp. 585-604). Berlin, Germany: De Gruyter Mouton.

Beck, S. J., Paskewitz, E. A., & Keyton, J. (2015). Toward a theory of strategic meeting interaction.  In  J. Allen,  N. Lehmann-Willenbrock, & S. Rogelberg (Eds.), The Cambridge handbook of meeting science  (pp. 305-324). New York, NY: Cambridge University Press.

Keyton, J. (2014). Communication, organizational culture, and organizational climate. In B. Schneider & K. Barbera (Eds.), The Oxford handbook of organizational climate and culture: Antecedents, consequences, and practice  (pp. 118-135).  New York, NY: Oxford University Press.

Keyton, J. (2014). Organizational culture: Creating meaning and influence. In L. L. Putnam, & D. K. Mumby (Eds.), The Sage handbook of organizational communication (3rd ed., pp. 549-568). Los Angeles, CA: Sage.

Beck, S. J., & Keyton, J. (2014). Facilitating social support: Member-leader communication in a breast cancer support group. Cancer Nursing, 37. doi:10.1097/NCC.0b013e3182813829

Beck, S. J., & Keyton, J. (2014). Facilitating social support: Member-leader communication in a breast cancer support group. Cancer Nursing, 37. doi:10.1097/NCC.0b013e3182813829

Bisel, R. S., & Keyton, J. (2013). Speaking up is not an easy choice: Boat rocking as ethical dilemma. In S. May (Ed.), Case studies in organizational communication: Ethical perspectives and practices (2nd ed., pp. 295-303). Thousand Oaks, CA: Sage.

Clark, M. A., Keyton, J., & Dawson, S. (2013). Do good, make good: The business support landscape of social entrepreneurship. In L. E. Pate, & C. Wankel (Eds.), Social entrepreneurship as a catalyst for social change. Charlotte, NC: Information Age.

Keyton, J. (2013). Accepting rotation in the method prism. Small Group Research, 44, 175-179. doi: 10.1177/1046496412471734

Keyton, J., Caputo, J., Ford, E., Fu, R., Leibowitz, S., Liu, T., London, S., Wu, C., & Ghosh, P. (2013). Investigating verbal workplace communication behaviors. Journal of Business Communication, 50, 152-169. doi: 10.1177/0021943612474990

Bisel, R. S., & Keyton, J. (2013). Speaking up is not an easy choice: Boat rocking as ethical dilemma. In S. May (Ed.), Case studies in organizational communication: Ethical perspectives and practices (2nd ed., pp. 295-303). Thousand Oaks, CA: Sage.

Keyton, J., Cano, P., Clounch, T. L., Fischer, C. E., Howard, C., & Topp, S. S. (2013). Ethical storm of model workplace? In S. May (Ed.), Case studies in organizational communication: Ethical perspectives and practices (2nd ed., pp. 157-168). Thousand Oaks, CA: Sage.

Turnage, A., & Keyton, J. (2013). Ethical contradictions and e-mail communication at Enron Corporation. In S. May (Ed.), Case studies in organizational communication: Ethical perspectives and practices (2nd ed., pp. 87-97). Thousand Oaks, CA: Sage.

Presentations

Cornell University, Department of Communication. Thinking Flexibly about Groups. 2014.

University of North Carolina, Charlotte. Sociology Distinguished Speaker Series. From Dyad to Group to Organization. 2013.

Marquette University. Corporate Communication Commons. (With D. Dougherty) Communication in the Interstices: Animating Organizational Culture. 2013.

University of Neuchâtel, Industrial & Organizational Psychology Colloquium. Organizational Influences on Communication in Groups and Teams. 2012.

Area(s) of Expertise

Group and Team Communication: Relational messages in groups, Interaction analysis, How children, teens, and college students learn about working in groups

Organizational Communication: Organizational culture, Sexual harassment, Process of organizing, Social entrepreneurship, Collaboration

Research Methods: Quantitative methods, Qualitative methods, Interaction analysis, Content analysis