Potential Employers View Job Candidates Differently If They Post Online About Mental Health

It is increasingly common for people to discuss mental health challenges on social media platforms, but a new study finds these disclosures can affect the way potential employers view job applicants.

“People are often encouraged to discuss their mental health struggles on social media with the goal of reducing the stigma associated with mental health challenges,” says Lori Foster, co-author of a paper on the study and a professor of psychology at North Carolina State University.

“We think reducing stigma around mental health is extremely important, but our study suggests that mental health posts on platforms such as LinkedIn could have unforeseen consequences for people disclosing their mental health challenges.”

“Specifically, we found that these disclosures can influence the way people view us in professional contexts,” says Jenna McChesney, first author of the study and assistant professor of psychology at Meredith College who worked on the study while a grad student at NC State. “It’s important for people to take that into consideration when determining whether to share their mental health experiences online.”

For the study, the researchers set out to determine the extent to which posts about mental health on LinkedIn affected perceptions of an individual’s personality and future performance in the workplace.

To address the question, the researchers enlisted 409 professionals with hiring experience to participate in a study. About 25% of the participants were shown the LinkedIn page of a job candidate, with no mention of mental health challenges. Another 25% of the participants were shown the same LinkedIn page, but it included a post mentioning the candidate’s experiences with anxiety and depression. A third quarter of the study participants saw the LinkedIn profile and heard an audio interview with the candidate. And the last 25% of participants saw the LinkedIn profile, including the post about anxiety and depression, and heard the audio interview. All of the study participants were then asked a series of questions about the job candidate’s personality and future performance in the workplace.

“We found that study participants who saw the LinkedIn post about mental health challenges viewed the job candidate as being less emotionally stable and less conscientious,” McChesney says. “Hearing the interview lessened a study participant’s questions about the candidate’s emotional stability, but only slightly. And hearing the interview did not affect the views of participants about the job candidate’s conscientiousness. In other words, the perceptions evaluators had after seeing the LinkedIn profile largely persisted throughout the interview.

“Our findings don’t mean people should refrain from posting about anxiety and depression on LinkedIn,” McChesney says. “However, people who are considering posting about these issues should be aware that doing so could change future employers’ perceptions of them.”

“There is a big push for people to always be their full authentic selves, but there has been little research into any positive or negative consequences associated with that,” Foster says. “This study is a step toward getting a more complete picture, and it highlights just how much additional work is needed.

“There are also implications for employers,” Foster says. “When hiring managers look up candidates on LinkedIn, they risk seeing information that can color their perceptions, even subconsciously. Organizations should implement guidelines for using LinkedIn during the hiring process to encourage equitable comparisons among all candidates, including those who openly discuss mental health challenges.”

The paper, “Is It #okaytosay I Have Anxiety and Depression? Evaluations of Job Applicants Who Disclose Mental Health Problems on LinkedIn,” is published in the Journal of Business and Psychology.

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Note to Editors: The study abstract follows.

“Is It #okaytosay I Have Anxiety and Depression? Evaluations of Job Applicants Who Disclose Mental Health Problems on LinkedIn”

Authors: Jenna McChesney, North Carolina State University and Meredith College; Lori Foster, North Carolina State University

Published: Aug. 15, Journal of Business and Psychology

DOI: 10.1007/s10869-023-09907-6

Abstract: Mental health challenges are stigmatized in society and at work, yet people are increasingly posting about their experiences of anxiety and depression on social media. Drawing from the expectancy-confirmation framework in the stereotype literature by Darley and Gross (1983), this experiment examined whether stigma associated with anxiety and depression induces initial expectancies about the traits and behavioral tendencies of applicants who post about their anxiety and depression on LinkedIn. We then tested whether these expectancies are strengthened via confirmation bias when the applicant has the chance to perform in an interview. Findings from 409 individuals with hiring experience revealed that, regardless of an applicant gender and evaluator age, when applicants write about their experiences with anxiety and depression on LinkedIn, it affects evaluators’ impressions of their work-related personality traits (i.e., emotional stability, conscientiousness) but not expectations about their work performance (i.e., task performance, organizational citizenship behaviors). Unexpectedly, evaluators’ initial impressions of the applicant’s emotional stability were slightly enhanced, rather than worsened, when listening to a recording of the applicant’s job interview, but perceptions of conscientiousness remained unchanged. Overall, this study suggests that using LinkedIn to screen job candidates may introduce personal information about applicants that can be difficult to ignore later. While people are encouraged to share their experiences with anxiety and depression on social media, doing so can impact their professional image.

This post was originally published in NC State News.