{"id":3859,"date":"2026-01-20T19:14:48","date_gmt":"2026-01-20T19:14:48","guid":{"rendered":"https:\/\/chass.ncsu.edu\/intranet\/?page_id=3859"},"modified":"2026-01-20T19:14:52","modified_gmt":"2026-01-20T19:14:52","slug":"policy-on-home-use-computer-repair","status":"publish","type":"page","link":"https:\/\/chass.ncsu.edu\/intranet\/it\/policy-on-home-use-computer-repair\/","title":{"rendered":"Policy on Home-Use Computer Repair"},"content":{"rendered":"\n\n\n\n\n<p>In addition to the University\u2019s Home Use Policy, the following policy applies for Humanities and&nbsp;Social Sciences:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The College may allow individual users to check out computer equipment to conduct college\u00a0business at home. ( See University\u2019s Computer Use Policy).<\/li>\n\n\n\n<li>Computers that are checked out to users for home-use are considered to be the property of the College and should be treated in accordance with the NCSU Computer Use Policy.\u00a0Employees are responsible for the proper care and use of all computers and peripheral equipment checked out to them.<\/li>\n\n\n\n<li>CHASS IT will make\u00a0<em>reasonable<\/em>\u00a0efforts to repair and troubleshoot problems that arise from the home-use equipment being used\u00a0in the pursuit of legitimate University business.<\/li>\n\n\n\n<li>CHASS IT\u00a0can only guarantee that the home-use equipment will work properly in the University setting (on campus). It is the responsibility of the user to ensure that the home-use equipment will work properly in their home. This includes ensuring that the equipment will work properly with their home networking solution (dialup, broadband, DSL, or otherwise); with their home electrical system; etc.<\/li>\n\n\n\n<li>For repairs to home-use equipment, the user must bring the equipment to the CHASS IT offices for repair.<\/li>\n\n\n\n<li>Problems with home equipment that arise as a result of improper use of the equipment, allowing other home users to improperly install or configure software; or mistreatment of the equipment\u00a0are the responsibility of the user and are not subject to CHASS IT\u2019s service.<\/li>\n\n\n\n<li>Problems affecting personal equipment that has been integrated with the College-owned\u00a0home-use\u00a0equipment are the responsibility of the user.<\/li>\n<\/ul>\n\n\n\n<p><strong>Please note<\/strong>:&nbsp;Users should note that laptops typically use more integrated components than standard desktop computers and thus may lead to longer repair times; may be irreparable; or require repair services from the manufacturer (which&nbsp;will incur further costs to departments&nbsp;if the laptop is not covered by a warranty or if the warranty has expired).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In addition to the University\u2019s Home Use Policy, the following policy applies for Humanities and&nbsp;Social Sciences: Please note:&nbsp;Users should note that laptops typically use more integrated components than standard desktop computers and thus may lead to longer repair times; may be irreparable; or require repair services from the manufacturer (which&nbsp;will incur further costs to departments&nbsp;if&hellip;<\/p>\n","protected":false},"author":1339,"featured_media":0,"parent":3777,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ncst_custom_author":"","ncst_show_custom_author":false,"ncst_dynamicHeaderBlockName":"ncst\/default-header","ncst_dynamicHeaderData":"{}","ncst_content_audit_freq":"","ncst_content_audit_date":"","ncst_content_audit_display":false,"ncst_backToTopFlag":"","footnotes":""},"class_list":["post-3859","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/chass.ncsu.edu\/intranet\/wp-json\/wp\/v2\/pages\/3859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chass.ncsu.edu\/intranet\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chass.ncsu.edu\/intranet\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chass.ncsu.edu\/intranet\/wp-json\/wp\/v2\/users\/1339"}],"replies":[{"embeddable":true,"href":"https:\/\/chass.ncsu.edu\/intranet\/wp-json\/wp\/v2\/comments?post=3859"}],"version-history":[{"count":1,"href":"https:\/\/chass.ncsu.edu\/intranet\/wp-json\/wp\/v2\/pages\/3859\/revisions"}],"predecessor-version":[{"id":3861,"href":"https:\/\/chass.ncsu.edu\/intranet\/wp-json\/wp\/v2\/pages\/3859\/revisions\/3861"}],"up":[{"embeddable":true,"href":"https:\/\/chass.ncsu.edu\/intranet\/wp-json\/wp\/v2\/pages\/3777"}],"wp:attachment":[{"href":"https:\/\/chass.ncsu.edu\/intranet\/wp-json\/wp\/v2\/media?parent=3859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}